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Internet-based therapy improves access during a pandemic

Publish date: Wednesday, September 30, 2020 update

It can be hard to imagine the impact your work may have one day, but when our members at Ontario Health - Quality tested the effectiveness of allowing patients to access Cognitive Behavioral Therapy (CBT) through an internet-based platform, they were taking an important step towards protecting the health of Ontarians during the current pandemic.

Originally, the move to providing these services over the internet was to improve access for people in rural communities or those who are unable to leave their homes. During the pandemic, these internet services have become critical to those experiencing anxiety and major depression disorders.

CBT is a form of talk therapy that helps people change their thought patterns to influence their behaviour. The online approach to this therapy has been approved for public health providers in Ontario for several mental illnesses. Now, AMAPCEO members at Ontario Health - Quality are researching possible expansion of the treatment to help those with other mental health issues.

If you are concerned about your mental health, reach out to your primary healthcare provider who can help you develop an appropriate treatment plan.

AMAPCEO members and your families can also access the Employee and Family Assistance Program (EFAP) online at

More about AMAPCEO and our Members: Established in 1992, AMAPCEO is a bargaining agent that represents 14,000 professional and supervisory public servants, most of whom work directly for the Government of Ontario in every ministry and in a number of agencies, boards and commissions; in 130 communities throughout Ontario and in 12 cities outside Canada. We also represent employees outside the Ontario Public Service in: the Financial Services Regulatory Authority of Ontario; Health Quality Ontario; the Ontario Arts Council; Public Health Ontario; the Waypoint Mental Health Centre in Penetanguishene; and in the former Offices of the Ontario Child Advocate and the French Language Services Commissioner (now part of the Ontario Ombudsman).