EMPLOYMENT POSTING
SYSTEMS ADMINISTRATOR / DEVELOPER
(Reporting to the Senior Manager, Human Resources, Information Technology and Administrative Services)
Position Status: Vacant
Full-time, permanent effective immediately
Classification Salary Level IV - $108,284 - $135,959 (Effective January 1, 2026)
The Systems Administrator / Developer is responsible for the administration, development, integration, and continuous improvement of AMAPCEO's core database, business applications, and technology systems. This role collaborates across the organization to develop solutions, support enterprise systems, and recommend technology enhancements that support organizational objectives and user needs.
Working independently with general supervision of the Senior Manager, Human Resources, Information Technology and Administrative Services, and day-to-day operational direction from the Team Lead, Technology Services, the Incumbent provides:
1. Business Systems and Database Administration
- Database Architecture & Administration: Administers and maintains AMAPCEO’s membership database and interconnected business systems, ensuring data accuracy, integrity, system reliability, security, accessibility and strict data governance.
- Data Quality & Reconciliation: Audits, monitors, and reconciles structured data across multiple internal and external systems; investigates anomalies and establishes proactive controls, procedures, and quality-assurance frameworks.
- Reporting, Analytics & Dashboards: Produces scheduled and ad hoc reports, dashboards, analytics, and data extracts to support operational and strategic decision-making.
- Process Automation & Optimization: Evaluates existing workflows to identify continuous improvement opportunities through workflow automation, system enhancements, database optimization, and modern data practices.
2. Application Development and Systems Integration
- Needs Analysis & Solution Design: Analyzes complex business requirements and develops secure, accessible, and scalable technology solutions aligned with organizational goals and member service standards.
- Application & Workflow Development: Designs, codes, tests, implements, and maintains internal business applications, relational databases, customized forms, API integrations, and automated workflows, and other systems integrations.
- Platform Enhancement & Modernization: Maintains and enhances existing applications while identifying opportunities to modernize technology platforms and processes.
- Security, Access & Governance: Enforces robust role-based access management, application security protocols, and compliance with data privacy legislation and organizational cybersecurity policies.
- Disaster Recovery & Business Continuity: Administers comprehensive database backup, recovery, and automated maintenance protocols to ensure operational resilience and minimize the risk of data loss.
- Technical Documentation: Creates and maintains clear, accessible technical documentation, system specifications, support materials, and operational procedures.
- Vendor & Consultant Coordination: Partners with third-party technical vendors and specialized consultants to implement, configure, and maintain integrated technology solutions.
3. Enterprise Technology Support
- Advanced Technical Support: Provides advanced technical support and troubleshooting for enterprise business applications and core technology services.
- Learning & Knowledge Platform Administration: Supports the administration, configuration and optimization of the organization’s Learning Management System (LMS) and related knowledge-sharing platforms to ensure barrier-free access for all users.
- Technology Evaluation & Innovation: Assists in evaluating, implementing, and supporting new technologies that enhance organizational effectiveness.
- Project Support & System Upgrades: Participates in technology projects, system upgrades, testing, implementations, and organizational change initiatives.
- Operational Peer Cross-Coverage: Provides support to the duties of the Systems Administrator / Developer – Projects and the Information Technology and Network Administrator positions when needed.
- Special Projects: Performs special projects and other related duties as requested.
Candidates should possess:
- A post-secondary degree in Computer Science, Information Systems, Software Development, Information Technology, or a related field, and/or at least five (5) years of related experience, preferably in a union or non-profit environment.
- Relevant professional certifications (e.g., Microsoft Azure, AWS, SQL Server, DevOps, ITIL, CISSP) are considered an asset
- Experience administering enterprise applications, databases, and business systems
- Experience developing, testing, supporting, and integrating business applications, workflows, automation solutions and system integrations
- Experience supporting Learning Management Systems is considered an asset
- Experience with Microsoft Power Platform (Power BI, Power Apps, and Power Automate) is considered an asset
- Strong knowledge of Microsoft SQL Server, relational database management systems, database design, database administration, and reporting solutions
- Knowledge of Microsoft 365, Azure, cloud technologies, identity management, cybersecurity, data privacy, and technology governance practices
- Proficiency in SQL and related technologies for enterprise application development, database querying, and administration
- Strong analytical, problem-solving, and troubleshooting skills, with the ability to translate business requirements into effective and accessible technology solutions
- Strong organizational and project coordination skills, with the ability to manage multiple priorities and competing deadlines
- Excellent written, verbal, and interpersonal communication skills, with the ability to explain technical concepts to non-technical audiences
- Demonstrated ability to work independently and collaboratively, able to build positive stakeholder relationships and provide high-quality customer service
- Commitment to confidentiality, information security, accessibility, and anti-racism, diversity, equity, and inclusion (ARDIE) principles
Work Location: AMAPCEO Office, 1 Dundas Street West, Suite 2310, Toronto, ON
Travel Requirements: Occasional travel and work outside normal working hours may be required. The incumbent may be required to respond to urgent technical issues or participate in after-hours maintenance activities.
All interested applicants should submit a resume with a cover letter by e-mail to hr@amapceo.on.ca by Friday, October 30, 2026, before 4:00 p.m., to the attention of Grace Hu, Human Resources Officer. A copy of the detailed job description is available upon request.
Thank you for your interest in working at AMAPCEO. Only candidates who have been shortlisted for an interview will be contacted.
Diversity, Inclusion, and Accessibility:
AMAPCEO, as an Employer, is committed to fostering a diverse and inclusive work environment where differences are respected, valued, and embraced. As a result, we invite applications from women, Indigenous Peoples, people living with disabilities, persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions.
If you require disability-related accommodation to participate in the recruitment process, please provide your contact information to the Human Resources Officer.
AI Use in Hiring:
No Artificial intelligence (AI) tools and algorithms were used in the hiring process for this position.