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  2. Workplace Disputes

Workplace Disputes

What is a Workplace Dispute?

When your employer does or says something which impacts your employment and which you believe violates your Collective Agreement, a policy, or a law, this has the potential to be a dispute.

A workplace dispute starts off as an issue. It is in the process of attempting to address your workplace issue with your employer that the issue may become a dispute.

If you are experiencing an issue in the workplace, connect with an AMAPCEO Workplace Representative soon. AMAPCEO Workplace Representatives are trained volunteer colleagues who can confidentially assist you.

Whether your issue is large or small, they are your first point of contact and can help you determine if your workplace rights have been violated—and get you on the path to a fair resolution.

Day 1
You
The Event
When your employer does or says something which impacts your employment and which you believe violates your Collective Agreement, a policy, or a law, this has the potential to be a dispute.
Don’t delay. Contact a Workplace Representative within 30 days.
Workplace representative contacted
Working Day 1-30
You and your workplace Representative
Informal Stage
When your employer does or says something which impacts your employment and which you believe violates your Collective Agreement, a policy, or a law, this has the potential to be a dispute.
Don’t delay. Contact a Workplace Representative within 30 days.
Issue is Unresolved within 30 days
or
You Decline the Informal Stage
Issue is Resolved
Dispute Closed
Submit a formal stage request
When your employer does or says something which impacts your employment and which you believe violates your Collective Agreement, a policy, or a law, this has the potential to be a dispute.
Don’t delay. Contact a Workplace Representative within 30 days.
Formal stage requested
Working Day 1-30
AMAPCEO staff
Reviewing your issue
When your employer does or says something which impacts your employment and which you believe violates your Collective Agreement, a policy, or a law, this has the potential to be a dispute.
Recomendation is to pursue formal stage
Recomendation is to pursue formal stage
File Reviewed by WRC
WRC overturns denial
WRC upholds denial
Dispute endd
Working day 30–45
You & AMAPCEO staff
Formal Stage
When your employer does or says something which impacts your employment and which you believe violates your Collective Agreement, a policy, or a law, this has the potential to be a dispute.
Formal resolution stage meeting
Working day 52–67
You and your workplace Representative
The employer will respond
When your employer does or says something which impacts your employment and which you believe violates your Collective Agreement, a policy, or a law, this has the potential to be a dispute.
Issue unresolved
Issue reviewed for next steps
Issue is Resolved
Dispute Closed
Your Dispute Resolution Officer will review your file for next steps
When your employer does or says something which impacts your employment and which you believe violates your Collective Agreement, a policy, or a law, this has the potential to be a dispute.
Decision is to pursue
Mediation or Arbitration
Decision is not to pursue
Mediation or Arbitration
Option to Appeal
Executive Committee overturns denial
Executive Committee upholds denial
Dispute Closed
Mediation or Arbitration
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Phone: 1.888.262.7236
Fax: 1.416.340.6461
amapceo@amapceo.on.ca
View AMAPCEO Glossary

We would like to acknowledge Tkaronto, a Mohawk word meaning “the place in the water where the trees are standing.”

The AMAPCEO office is on the traditional unceded territory of Haudenosaunee speaking nations, including the Wendat, Seneca and Mohawk. These nations have been here since time immemorial and were in more recent times joined by the Mississaugas of the Credit.

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  • About
    • About AMAPCEO
    • Governance & structure
    • Board of Directors
    • Equity
    • Your rights in AMAPCEO
    • Strategic Plan
    • Careers
    • Contact Us
  • In the workplace
    • Collective Bargaining
    • Collective Agreements, Guides & Fact Sheets
    • Find a Workplace Representative
    • Dispute resolution
    • Health, Safety & Wellness
    • Find a Health & Safety Representative
    • Your Rights at Work
    • Request an Alternative Work Arrangement
    • Retiring from AMAPCEO
  • News & Education
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    • Events
    • Publications & Annual Reports
    • Learning
  • Get involved
    • Unionize with AMAPCEO
    • Sign up as a member
    • Volunteer
    • Elections
    • Donations and Sponsorships
    • AMAPCEO Activist Awards
    • Bursary
    • ServicePlus
    • AMAPCEO Store
  • Get help