How do we make sure that everyone in Ontario has consistent access to social services?
It may seem like a lofty goal, but it’s a question that Samantha Boland, Program Supervisor at the Ministry of Community and Social Services, is always considering.
There are many agencies in Ontario that help adults with developmental disabilities, through a variety of supports and services. Samantha is one of the Ontario public service professionals who supervises collaborative work among these agencies to consider alternatives in service delivery, avoid duplicating efforts and identify any gaps in service.
As a link between agencies and her ministry, Samantha oversees contracts, programs, and service delivery to promote quality service standards and best practices to support those with developmental disabilities.
Samantha and her colleagues focus on trying to quantify goals that can seem intangible. What does an inclusive community look like? How can we actually implement such a vision? In providing support and direction to front-line agencies, they in turn can focus on the important job of supporting the people who rely on their services.
AMAPCEO represents over 15,000 professional employees like Samantha, who are supporting communities and their clients across Ontario.