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Ontario Public Service

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  3. The right to refuse unsafe work
Ontario Public Service

The right to refuse unsafe work

Table of contents

Table of contents

  • If you feel your work or work environment is unsafe
  • First stage
  • Second stage
  • Additional information
  • Another worker can be asked to do the work
  • The role of a certified member of a Joint Health & Safety Committee
  • For Health & Safety Representatives
  • If you have questions or need assistance

Under the Occupational Health and Safety Act (OHSA), you have the right to refuse to perform unsafe work and to refuse to work in an unsafe work environment.

The OHSA also strictly prohibits the Employer from disciplining you in any way if you relied on your rights under the OHSA to refuse unsafe work. 

The right to refuse work does not apply to specified healthcare workers, including those working in (but not limited to):

  • laboratories operated by the Crown,
  • hospitals,
  • residential group homes, or
  • ambulance services.

For more details on these exemptions, please see Article 44(2)(b) of the OHSA.

In addition to the OHSA, your Collective Agreement imposes a duty on your Employer to make reasonable provisions for your health and safety. These additional protections are an advantage of being a unionized professional.

Fact Sheet

Bargaining Unit: Ontario Public Service (OPS)


First Published: July 2, 2020
Last Updated: March 10, 2021

Jump Menu Anchor: If you feel your work or work environment is unsafe

If you feel your work or work environment is unsafe

If you are facing circumstances that you feel constitute an unsafe work environment, you should report them to your manager immediately.

If the Employer does not act, or if you are still concerned for your safety, you may consider exercising your right to refuse unsafe work.

If you are refusing work because you feel it is unsafe, the OHSA includes specific steps that you must take. There are additional actions that AMAPCEO recommends you take, as well.

Jump Menu Anchor: First stage

First stage

1. Immediately report your refusal to work to your supervisor and explain your concerns.

2. Contact an AMAPCEO Health & Safety Representative in your workplace and advise them of your situation. If your workplace does not have a Health & Safety Representative, contact one in your AMAPCEO District. If you prefer, you could contact an AMAPCEO Workplace Representative about your issue instead of a Health & Safety Representative.

3. Your supervisor must investigate the situation immediately. They must do so with you and a Health & Safety Representative or Workplace Representative present. Remain in a safe place reasonably close to your workstation and be available to your supervisor while they investigate.

4. Once the investigation is complete:

  • if you are satisfied that the situation is resolved, you can return to work; or
  • if you are still concerned for your safety and wish to continue to refuse the work you consider unsafe, the issue will progress to the second stage.
Jump Menu Anchor: Second stage

Second stage

5. If you are not satisfied with the steps taken by your Employer, you may continue to refuse to perform the work.

6. The Employer must contact an inspector at the Ministry of Labour, Training and Skills Development, who will conduct an investigation.

7. While their investigation is underway:

  • you must continue to remain in a safe place reasonably close to your workstation and be available to the inspector, and/or
  • your Employer may assign you some other safe work or give you other directions.

8. The inspector will make a written decision. If they decide the work is:

  • safe, you are expected to return to your work; or
  • unsafe, they will issue an order to the Employer to remedy the situation.
Jump Menu Anchor: Additional information

Additional information

Jump Menu Anchor: Another worker can be asked to do the work

Another worker can be asked to do the work

While the inspector conducts their investigation, the Employer can ask another worker to do the work you refused. However:

  • they must tell that worker that the work was refused, and the reasons why; and
  • this must be done in the presence of a worker member of the Joint Health & Safety Committee or an AMAPCEO Workplace Representative.
Jump Menu Anchor: The role of a certified member of a Joint Health & Safety Committee

The role of a certified member of a Joint Health & Safety Committee

In Ontario, most workplaces with 20 or more workers must have a Joint Health & Safety Committee (JHSC), made up of at least one worker member and one employer member.

Under certain circumstances, a trained, certified member of a JHSC can order a “stop work” direction:

  • This certified member must believe that “dangerous circumstances” exist and will request that the Employer investigate. Once the investigation is complete, if the certified member believes that the dangerous circumstances still exist, they may ask a second certified member to investigate. In this scenario, one of the certified members must represent workers; the other must represent the Employer.
  • If both certified members believe the dangerous circumstances still exist, they can direct the Employer to stop the work or stop the use of any part of the workplace. The Employer must immediately comply with this direction. Only the certified members on the JHSC or an inspector with the Ministry of Labour, Training and Skills Development can cancel the direction.
  • If the certified members do not agree that dangerous circumstances exist, either one can request that an inspector with the Ministry investigate.
Jump Menu Anchor: For Health & Safety Representatives

For Health & Safety Representatives

Article 25 of the Collective Agreement imposes a duty on the Employer to make reasonable provisions for employee health and safety.

If you are a Health & Safety Representative and you are concerned about the Employer’s compliance with the Collective Agreement, please contact an AMAPCEO Workplace Representative and your local AMAPCEO-Ministry Employee Relations Committee (AMERC) co-chair for assistance.

Jump Menu Anchor: If you have questions or need assistance

If you have questions or need assistance

Please contact an AMAPCEO Workplace Representative near you. They do not have to be in your Ministry.

Workplace Representatives are trained union members who have volunteered to confidentially assist members like you in the workplace. They should be your first point of contact in seeking information and representation with an issue at work.

Your Workplace Representative may ask you to use the union’s secure web-based system, RADAR, to provide details about your situation. RADAR will help you and your Workplace Representative keep track of things without the privacy concerns that could come from using the Employer’s email system.

Alternately, if you have questions or concerns about the safety of your workplace or if you believe your workplace to be unsafe, contact an AMAPCEO Health & Safety Representative in your workplace and advise them of your situation. If your workplace does not have a Health & Safety Representative, contact one in your AMAPCEO District. 

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We would like to acknowledge Tkaronto, a Mohawk word meaning “the place in the water where the trees are standing.”

The AMAPCEO office is on the traditional unceded territory of Haudenosaunee speaking nations, including the Wendat, Seneca and Mohawk. These nations have been here since time immemorial and were in more recent times joined by the Mississaugas of the Credit.

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